Submit Service Request

Complete the form below if you are having a hardware or software issue with your large format device.

You may also access the free Canon 24/7 online knowledgebase by clicking here. Receive solutions to technical issues and operating manuals on the full line of Canon and Océ branded products.

Service Request

ATTENTION: For fastest service on Canon branded iPF imagePROGRAF printers including TA, TM, TX, TZ, GP and PRO series models, we recommend you first call Canon Customer Support at 1-800-423-2366 from 7am-7pm Monday-Friday.

First Name *

Last Name *

Company Name *

Equipment Location (address) *

Equipment Location (address)

Street

Location within building

City

State/Province

Zip/Postal

Phone *

Email *

Equipment ID Number

Machine Brand *

Enter Model Information

Is the Machine Operational? *

Yes

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Description of Issue *

Please provide a detailed explanation of the service request. Include any service codes or error messages displayed.

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TIP: Did you know you can access the A/E Graphics e-info site to log into your own custom account portal to see your service and usage history, submit service calls, meter readings, place supply orders and pay your invoices all in one place? We make it easy! Contact us to active your login information: 877-314-7047

Locations

A/E Graphics, Inc., Brookfield, Wisconsin Headquarters

4075 North 124th Street, Suite A
Brookfield, WI 53005-1832

262-781-7744

Toll Free: 877-314-7047

Located one block North of Capitol Drive at 124th and Lisbon.

Hours: 7:30 am to 5:00 pm
Monday to Friday

A/E Graphics, Inc., Milwaukee, Wisconsin

207 East Buffalo Street, Suite 32LL
Milwaukee, WI 53202

414-225-9870

Fax: 262-781-4250

Located in the Marshall Building at the Southeast corner of Water and Buffalo in the historic Third Ward.

Hours: 8:00 am to 5:00 pm
Monday to Friday

Submit Service Request

Locations

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