Submit Service Request

Complete the form below if you are having a hardware or software issue with your large format device.

Service Request

ATTENTION: For fastest service on Canon branded iPF imagePROGRAF printers including TA, TM, TX, TZ, GP and PRO series models, we recommend that if you are still under warranty and you do NOT have a service agreement from A/E Graphics, call Canon Customer Support at 1-800-423-2366 from 7am-7pm Monday-Friday.

First Name *

Last Name *

Company Name *

Equipment Location (address) *

Equipment Location (address)

Street

Location within building

City

State/Province

Zip/Postal

Phone *

Email *

Equipment ID Number

Machine Brand *

Enter Model Information

Is the Machine Operational? *

Yes

Don't Know

Description of Issue *

Please provide a detailed explanation of the service request. Include any service codes or error messages displayed.

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If you are human, leave this field blank.

TIP: Did you know you can access the A/E Graphics e-info site to log into your own custom account portal to see your service and usage history, submit service calls, meter readings, place supply orders and pay your invoices all in one place? We make it easy! Contact us to active your login information: 877-314-7047

Submit Service Request

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